Unless otherwise stated, a deposit of £100 of the rental fee is payable if the booking is made 12 weeks before the start of the rental. The balance shall be payable 6 (six) weeks before the commencement of the rental. Non-payment of the balance of the rent on or
before the due date shall be deemed as a cancellation of the contract by the client. For bookings made less than 6 (six) weeks prior to the commencement of the rental the total fee is payable. Payments preferably to be by cheque or cash.
Alternatively arrangements can be made for payments to be made electronically into Bank
Any cancellation made by the client for whatever reason shall be in writing and addressed to either or both
Marie MacAskill 19 Kyles, Tarbert, Isle of Harris, HS3 3BS.
Nigel Bruce Slatehall Cottage, 170 High Street, Auchterarder. PH3 1AD.
On receipt of notice of cancellation he will seek to re-let the property for the period of booking – if we succeed in re-letting the property for the whole period he will refund all monies paid less an administration charge of £10 per week booked.
In the event of the Cottage being unable to be re-let then all monies paid by the client shall be forfeited. You are strongly recommended to take out Cancellation Insurance.
PERIOD OF HIRE.
Periods are based on rental from Saturday to Saturday, unless otherwise agreed. Rentals commence unless otherwise negotiated at 15.00hrs on the day of arrival and terminate at 10.00hrs on day of departure. Property must be available for cleaning from 10:00hrs on day of departure.
NUMBER OF PERSONS USING THE PROPERTY.
The number of persons occupying the property must NOT exceed SIX.
BREAKAGE or DAMAGE.
The client is legally bound to reimburse Marie MacAskill or Nigel Bruce for replacement, repair or extra cleaning costs on demand.
CARE OF PROPERTY.
The client shall take all responsible and proper care of the property. Its furniture, pictures, fittings and effects in or on the property and leave them in the same clean and tidy condition and state of repair and condition at the end of the rental period as at the beginning.
SMOKING. No smoking is allowed within the property.
PETS. Dogs are welcome by arrangement but must be kept under careful control at all times. Dogs must NOT be allowed on furniture or into bedrooms and no other pets are permitted.
RIGHT OF ENTRY.
The property caretaker shall be allowed the right of entry to the property at all reasonable times for the purposes of inspection or to carry out any necessary repairs or maintenance.
Cancellation Insurance is strongly advised to be taken out by the renter.
LIABILITY. Marie MacAskill or Nigel Bruce shall accept no liability to the Holidaymaker for any loss, damage or injury howsoever caused to the Holidaymaker or to the Holidaymaker’s personal property.
WHAT INFORMATION DO WE COLLECT FROM YOU?
General enquiries – We collect your name, email address, address (optional), emergency contact details, and details of party size. These are essential for the smooth and legal operation of our facility. Our insurers require us to hold it and without insurance there is no Self Catering facility. We will also, if needed, use your email address to contact you with important relevant details, e.g. change of dates, entry time, or cancellation. We do not use these details for any marketing purposes.
WHO DO WE SHARE IT WITH?
No data you give to us will be shared with 3rd parties. The only purpose in collecting the data as detailed above is to communicate, and to use in case of emergency.
DATA PROTECTION COMPLIANCE MANAGER
We have appointed an internal Data Protection Compliance Manager for you to contact if you have any questions or concerns about our personal data policies or practices. Our Data Protection Compliance Manager’s name and contact information are as follows:
Co-owner – Dalhanna Self Catering Cottage
If you are not satisfied with our handling of your queries on data protection, you can call the ICO on 0303 123 1113
ACCESS, CORRECTION, DELETION
We respect your privacy rights and provide you with access to the Personal Data that you may have provided through your use of the Dalhanna Self Catering Cottage website. If you wish to access, correct or delete any or all Personal Data we hold about you, please contact the Data Protection Compliance Manager above. In compliance with GDPR regulations we will respond within one month of the request, but usually much quicker.
For insurance purposes, occupancy of our Self Catering property, Dalhanna, requires the use of personal information like contact details and emergency contact details. If you decide prior to a booking that you do not want us to hold these details then we may not be able to provide you access to our cottage.